Privacy Policy
Last updated: [insert date]
Saras Infocenter (“we,” “us,” or “our”) operates sarasinfocenter.com (the “Site”) and provides document consultancy and government registration facilitation services, including but not limited to MSME, GST, IEC, Trademark, ISO, Copyright, NGO Darpan, DSC, FSSAI/FOSCOS, Shop & Establishment Registration, Trade License, and ICEGATE services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our Site or use our services.
1. Information We Collect
a. Information you provide directly:
- Name, phone number, email address, and message content submitted through our Contact Form
- Identity and business documents you share with us for the purpose of registrations, filings, or certifications (e.g., PAN, Aadhaar, business proof, address proof, incorporation documents, photographs, signatures)
- Payment-related details for the services you avail
- Communications via WhatsApp, phone calls, email, or in-person visits to our office
b. Information collected automatically:
- IP address, browser type, device information, and pages visited on our Site (via standard website analytics/cookies)
2. How We Use Your Information
We use the information collected to:
- Process and complete your registration, filing, or certification requests with the relevant government departments and portals
- Communicate with you regarding your application status, required documents, fees, and timelines
- Respond to inquiries submitted through our Contact Form or other channels
- Improve our services and Site experience
- Comply with legal and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share your information only:
- With relevant government departments, portals, or authorities strictly as required to complete the service you requested
- With trusted advisors or associates working with us who are bound by confidentiality
- If required by law, regulation, or a valid legal request
- With your explicit consent for any other purpose
4. Document Security
As a document consultancy, we understand the sensitivity of the identity and business documents entrusted to us. We take reasonable administrative and technical measures to:
- Store your documents securely and limit access to authorized personnel only
- Use your documents solely for the purpose for which they were submitted
- Retain documents only as long as necessary to complete your service or as required by law, after which they are securely disposed of or deleted
5. Cookies
Our Site may use cookies to enhance user experience and analyze site traffic. You can disable cookies through your browser settings, though this may affect certain Site functionalities.
6. Third-Party Links
Our Site may contain links to third-party websites (such as government portals or social media). We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies.
7. Your Rights
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to our legal and regulatory obligations to retain certain records
- Withdraw consent for communications at any time
To exercise these rights, contact us at info@sarasinfocenter.com.
8. Children’s Privacy
Our services are intended for individuals and businesses capable of entering into legal agreements. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
- Email: info@sarasinfocenter.com
- Phone: 011-41650364 / 7530999246
- Address: E-152, Near Indra Park, Shastri Nagar, Delhi-110052 / E-52, Main Market, Shastri Nagar, Delhi-110052
